Terms and Conditions

OVERVIEW

This website is operated by Idle Moments Limited. Throughout the site, the terms “we”, “us” and “our” refer to Idle Moments Limited. Idle Moments Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Idle Moments Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Idle Moments Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England & Wales.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@idle-moments.com

SECTION 21 – DELIVERY & RETURNS

Delivery Costs

AT PRESENT UK DELIVERIES MAY TAKE A DAY LONGER DUE TO COURIER OVERLOAD (INCLUDING THE SATURDAY DELIVERY OPTION) APOLOGIES IF YOUR PACKAGE ARRIVES LATER THAN YOU OR WE EXPECT.

All Delivery costs are determined by the weight and size of the product(s) ordered and where in the world we are delivery to, unless otherwise stated. The delivery costs are always displayed to you when you proceed to the checkout and before you enter your payment details. Please make a careful note of this as mistakes cannot be rectified afterwards. We reserve the right to increase delivery costs as per Royal Mails annual rise.

Ordering & Dispatch

Unless otherwise stated in the item description, we aim to dispatch all orders within two working days (Monday to Friday) from you placing your order, 24 hours for Special Delivery orders. If we anticipate any delay in this time period we will do our upmost to keep you informed by email but unforeseen circumstances do arise.

Dispatch Times

Please check all item descriptions as dispatch times may vary for certain products, these dispatch times are an estimate and can become shorter or longer. Idle Moments Limited is not bound by any timescales listed anywhere on this website, they are an estimate only and are for information purposes.

Delivery

We can deliver product(s) to most countries throughout the world. As a general guide, approximate delivery timescales after dispatching your product(s) are:

  • UK 1-5 working days
  • Europe 5-8 working days
  • USA and Canada 8-10 working days
  • Rest of the world 10-14 working days
Delays or Loss in Transit

Once your order has left our premises it is then solely and fully in the hands of the delivery/courier company as from the day your order status is changed to “Sent Out” or “Dispatched” (by choosing a delivery option this is the follow on service you have chosen and paid for yourself as a customer).

We can provide you with any tracking information, dates, reference numbers etc, but it is therefore your responsability to track and trace the parcels in transit and claim for any loss or damage of items whilst in the hands of the delivery/courier company.

We reserve the right to help you with claims but Royal Mail and most couriers suggest waiting at least 28 days for delivery of any parcel before a claim form can be submitted for a parcel deemed as lost in transit, this allows time for a parcel to be collected from the collections office if no one was home when they attempted delivery, and for the parcel to be delivered back to sender if it was not collected, any claims will not be submitted to Royal Mail until after 28 days by Idle Moments Limited Unless these conditions state otherwise, we are not liable for any loss, costs, damages, charges or expenses caused by any delay in delivery.

Returns By Royal Mail

If a package is returned to us because you failed to get it redelivered or collect it from your local delivery office within the timescale on the card left by the postman (normally 7 days for recorded and special deliveries, and 28 days for standard 1st and 2nd class mail), because you were not home when the postman attempted to deliver, then postage fees to resend an item back out to you may be requested before it is resent, because we (as the sender), have to repay postage on the item to be resent.

Faulty Products

All product(s) are fully checked and tested before dispatch, but in the unlikely event of faulty or damaged product(s) please refer to our returns policy below. Returns If you find your product(s) are damaged upon arrival you must notify us as soon as possible in writing by emailing us before you can return it to us. We must be made aware of any Faulty or Damaged product(s) within 7 working days of delivery.

We will fully inspect all product(s) before making a decision on any exchange or refund and reserve the right to refuse to accept a return we deem non faulty, returned outside of the 7 days, not in satisfactory condition, or damaged by yourself due to misuse and not following the correct instructions on use of the product(s), it will then be returned to you and you may have to pay the return delivery fees.

In the event of any unwanted product(s) you may return it unopened and unused without the seals or bands broken or removed, within 7 working days for an exchange, or a refund (minus an admin fee) assuming it is a product that we will accept as a return as unwanted products, if the anti tamper labels have been removed, the product is voided and can NOT be returned, (for health and hygiene reasons). Anything returned after 7 days will not be accepted and a refund will not be issued and you may be liable to pay costs for the goods to be returned to you, this also applies to products returned that have been opened and labels voided or products removed from packaging. You must always inform us first via email, before returning any product(s) to us.

Should we accept your return you can expect your refund or replacement product(s) within approximately 7 working days after we receive your faulty or unwanted product(s) minus a 15% administration and restocking fee for any unwanted products(s).

Please note you shall not be entitled to a refund of the delivery costs incurred in returning the product(s) to us.

Before returning your faulty or damaged product(s) to us please ensure that you sufficiently package the product(s) using similar packing to what the product(s) were shipped to you in. You are also advised to return product(s) by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your full name and address, and a copy of your purchase receipt. We will not accept liability for product(s) lost or damaged during transit returned by you, therefore we advise insuring all product(s) returned to us. (For further information please ask your local post office branch)

We will be guaranteeing most of the secondhand items we sell for one year. The things we sell and recommend should last for many years, often longer than newly produced items – and we wish to demonstrate this to customers via a full years warranty.

In the event of a problem with equipment bought from us, we will endeavour to repair it or replace it with an equivalent item.

Further, should equipment bought from us develop a fault outside of the year, we will where possible repair at cost, or replace at discount.

In some instances we will offer items with shorter guarantees or without a guarantee – with the understanding of the purchaser and reflect such in the price. Reasons will include travel, delivery and destination plans. Intended unspecified use. Explicit weaknesses or faults and difficulties in repair.

Exclusions.

Our warranty will not include return delivery costs, collections, disassembly or reinstallation.

Our warranty will not extend to:-
  1. Misuse of any kind. This includes using domestic HiFi equipment for parties and other event. Use at excessive volumes. Positioning in poorly ventilated areas.  Connection of excessive loudspeaker loads.  Unspecified use.
  2. Incorrect and inappropriate connections such as shorted loudspeaker cables, connecting/disconnecting  devices while amplifiers are on. The use of non specified cables, leads and handmade leads.
  3. Damage inflicted by mains voltage surges and spikes.
  4. Equipment that has been repaired or modified by parties other than ourselves without our approval.
  5. Other equipment connected to that bought from ourselves.
    Installation and use generals.

    All equipment should be connected via a mains spike & surge protector and, where the situation permits, a separate mains spur from the consumer unit will provide a cleaner more stable power supply.

    Make all connections whilst equipment is turned off or best unplugged.

    Do not connect or disconnect devices such as iPods etc while the amplifier is turned up. Zero the volume first.

    Loudspeakers.

    When connecting loudspeakers always turn off and unplug the amplifier first. Ensure that the connection is secure before turning the amplifier on. At no point must the positive and negative terminals touch at either end as this will cause a short circuit.

    Loudspeakers will provide the best stereo imaging when positioned 6-8 feet apart, somewhere around ear level and about 10 feet away from you.

    As a rule, speakers put directly on the floor will wallow and those placed too high will trill. But many people get great results putting speakers in all sorts of eccentric positions and a little experimentation often goes a long way, particularly in spaces with unusual acoustics.

    Amplifiers.

    Position amplifiers with sufficient ventilation.

    Connect only the specified load.  That means no more than one pair of speakers in most instances unless confirmed OK for 2 pairs.

    Turntables.

    You will enjoy your turntable much more if it is at a convenient height and freely accessible. Tucked away, low down etc. they get ignored and dusty.

    Turntables work best positioned on their own independent surface,  such as a wall mounted shelf.  Preferably not on something that stands on a wooden floor. They should not be rested on other equipment.